Privacy policy.

Lingsford Trading Ltd (“Lingsford Trading”, “we”, “us”) is a UK-registered B2B wholesale company. This policy explains how we collect, use and protect personal data when you visit our website, contact us, or trade with us.

We act as a data controller for the information described below and process it in line with the UK GDPR and the Data Protection Act 2018.

Business contact details you share with us — your name, company, role, business email address and phone number — typically through our trade enquiry form, by email or by phone.

Commercial information connected to trade relationships: order history, delivery addresses, payment references and correspondence.

Basic technical data generated when you browse the site, such as pages visited and approximate region. We keep this to the minimum needed to run the site reliably.

To respond to trade enquiries and prepare offers, terms and lead times.

To perform contracts with trade partners — processing orders, arranging logistics, issuing invoices and providing documentation.

To meet legal obligations, including accounting, tax and customs requirements.

To maintain and improve our website and services.

We rely on the performance of a contract when processing data needed to fulfil orders; on legitimate interests when responding to B2B enquiries and maintaining trade relationships; and on legal obligation for record-keeping required by UK law. Where consent is required, we ask for it separately and you may withdraw it at any time.

We share personal data only where necessary to run the business: with logistics and freight partners handling deliveries, with our accountants and professional advisers, with IT providers hosting our systems, and with authorities where the law requires it.

We never sell personal data, and we do not share it with third parties for their own marketing.

Enquiry data is kept for up to 24 months from our last contact. Records connected to trade contracts are kept for 6 years after the end of the relevant financial year, as required by UK accounting and tax rules. When data is no longer needed, we delete or anonymise it.

You may request access to the personal data we hold about you, ask us to correct or delete it, object to or restrict processing, and request a copy in a portable format. To exercise any of these rights, contact us using the details below — we respond within one month.

If you believe we have handled your data improperly, you also have the right to complain to the Information Commissioner’s Office (ico.org.uk).

Our website uses only the technical cookies necessary for it to function. We do not run advertising or cross-site tracking cookies. Fonts are loaded from Fontshare and Google Fonts, whose servers may log basic technical requests when delivering font files.

We protect personal data with appropriate technical and organisational measures: encrypted connections, access controls, and vetted service providers. Access to trade data is limited to staff who need it for their role.

Questions about this policy or your data can be sent to LingsfordTradingLtd@outlook.com or by post to Lingsford Trading Ltd, 152 Hawthorn Road, Ashington, NE63 9BG, United Kingdom.

We review this policy periodically; the current version was last updated in August 2026.